B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®.
Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com
Position Summary:
The Credit Adjustment Analyst III is responsible for managing and resolving customer credits, debits, deductions, and return-related transactions to ensure accurate account reconciliation and customer satisfaction. This role serves as a key liaison between customers, distribution partners, contracts, warehouse operations, customer service teams, and internal business units to investigate and resolve financial discrepancies, process credits, and support deduction management activities.The ideal candidate possesses strong analytical and problem-solving skills, attention to detail, and the ability to collaborate effectively across multiple departments. This position requires experience in credit and deduction processing, customer account management, and working within complex business environments where accuracy, timely follow-up, and excellent customer service are critical to success.
Responsibilities: Essential Duties
- Run return report after warehouse receipts products to review and release credits accordingly.
- Work with various divisions within BBraun regarding pending warehouse receipts.
- Monitor aging returns working with warehouse and the customer to confirm return.
- Track and issue credits/debits for direct and government accounts regarding deductions, working with customer, contracts, and the warehouse.
- Work with BBraun Infusion Systems customer service and Carrolton, TX regarding credits/debits on capital equipment orders and repairs.
- Provide proof of deliveries for deductions and unpaid orders utilizing carrier websites and direct contacts.
- Key liaison for specific distributor accounts to work on all deductions with the customer, contracts, internal distributor team, and the warehouse.
- Work with contracts regarding allocation fees, backhaul fees, and inventory services fees.
Expertise: Knowledge & Skills
- Requires working knowledge of technical field/area of specialization.
- Exercises general application of principles, theories and concepts.
- Follows established procedures and guidelines.
- Works under direct supervision and from detailed verbal and/or written instructions.
- Uses established procedures to accomplish assigned task.
- May require some limited judgement in resolving problems.
- Contacts are primarily with department supervisors, leads, subordinates, and peers.
- Occasional contact with external contractors/vendors.
Expertise: Qualifications -Education/Experience/Training/Etc
Required:
- High school diploma/G.E.D or equivalent required, Associate's or technical degree preferred.
- 04+ years related experience required.
- Regular and predictable on-site attendance
- Occasional business travel required
Hybrid schedule working Tues, Wed, Thurs in office
Salary Range: $20 - $26/hr
The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.
B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.
Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.
We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here.