Job Description

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
Intern - IT
Company:  B. Braun Taiwan Co., Ltd.
Job Posting Location:  TW-Taipei City
Functional Area:  Information Technology
Working Model:  Onsite
Requisition ID:  200

Tasks & Responsibility

• Responsible for maintaining company standard infrastructure and workplace application
• Management & maintenance of information system (including hardware and software)
• Provide technical support & consultation to business users to ensure the most suitable and relevant technology is chosen and implemented
• Maintain and manage the overall system performance, utilization and ensure availability of IT system & Services to serve Business needs
• Prepare & Document standard operation procedures

Service Desk & field services


• Work closely with global and regional service desk to fulfill end user requirement and needs
• Deploy, maintain and troubleshoot on issues related to PC
• Induct and train users on IT applications
• Liaise with vendors on IT hardware maintenance/replacement and software purchase – provide support to Company IOS [ Mobile devices setup/backup (B. Braun Apps only)]
• Provide Level 1 technical support and troubleshooting by adhering to B. Braun procedures and work according to internal processes
• Ensure all Service Now Incident Tickets are handle and act upon till resolution according to SLA
• Ensure all IT Shop Tickets fulfillment within the stipulated SLA time frame
• Maintain and manage user Windows AD profile & information in the systems
•  Prepare & Document User / System Guides
• Responsible for the operation of the enterprise network (LAN, WAN, Wireless and Security) and communication System at B. Braun
• Ensuring stability and optimal performance on all networks/System including incident handling
• Supporting technical conception, implementation, and maintenance of the voice and video system per B. Braun procedures
• Backup system maintenance and life cycle activities
• Work on any other duties as assigned by superiors from time to time

 

Knowledge & Skills


Win10, Office 365, Microsoft Teams, outlook, printer, Cisco device (WIFI, IP phone, Switch, Router)

Requirement


• Bachelor of Information Technology, Information Management
• Able to work above 3 days per week

Competency


• Sense of responsibility
• Innovative, creative and resourceful
• Problem Solving Skills
• Excellent skills in communication and collaboration
• Able to speak and write in English

Personality


Proactive, Can do Attitude, Accurate, Independent, Supportive

 

 
Apply now