Job Description

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
Post Market Surveillance Specialist AE
Company:  B. Braun Shared Services Romania
Job Posting Location:  Sânandrei, Timis, Romania
Functional Area:  Quality
Working Model:  Hybrid
Requisition ID:  12786

Job objective:

  • Supports the Post‑Market Surveillance processes of the Aesculap AG Tuttlingen division by preparing quality reports and cooperating with all involved stakeholders.

 

Tasks and Responsibilities:

  • Verification of complaints in the database and registration of cases for countries without SAP/C3 connection – receiving cases via email
  • Collection of information from B. Braun representatives/distributors regarding complaints
  • Creation of customer complaint reports
  • Performing data analyses based on complaints
  • Maintaining data in the database (failure mode catalogues – IMDRF coding) for complaint classification
  • Monitoring and coordinating open complaints
  • Placing requests in the SAP system for credit notes, repairs, repair cost estimates, and product returns to the customer
  • International cooperation within the PMS process of the division
  • Regular travel to B. Braun Germany (1- 2 / year) 

 

Professional competencies / Ideal candidate:

  • Higher education in the fields of Medical Engineering, Quality Management or related fields.
  • 1-2 years professional experience; Ideally in quality assurance or customer service
  • SAP experience
  • Ideally Knowledge of applicable regulations and normative standards for Medical Devices (. EN ISO 13485; EU Regulation; 21 CFR etc.)
  • A customer-oriented approach, able to find joint solutions, and build sustainable and collaborative networks.
  • Proficiency in MS Office tools (Word, Excel, PowerPoint, Outlook).
  • English - advanced, written and spoken; additional foreign language skills are an advantage.
  • Deliver Performance & Results;
  • Appreciate and include different perspectives;
  • Good organizational skills, attention to detail and capable of fast learning;
  • Excellent communication, teamwork skills and flexibility.

 

Benefits:

  • Unlimited period contract;
  • Annual performance bonus;
  • Hybrid working mode - working from home in a proportion of 50-60% – Office work takes place in Sânandrei, Timis County;
  • Meal tickets;
  • Health subscription (free or discounted medical services);
  • 7 Card subscription;
  • A premium for family events, according to the Collective Labor Agreement;
  • Partial settlement costs for the purchase of eyeglasses;
  • Free coffee and dynamic work atmosphere.

 

B. Braun Shared Services Romania | Adriana Nai | 
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