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Esti o parte importantă din viitorul nostru. Sperăm ca și noi suntem o parte din viitorul tău! La B. Braun, protejăm și îmbunătățim sănătatea oamenilor din întreaga lume. Poți și tu susține această viziune aducând cu tine expertiză și împărtășind inovația, eficiența și durabilitatea ca valori. De aceea dorim să continuăm să ne dezvoltăm compania împreună cu tine. Ținând cont de viitorul tău, împreună vom contribui la îngrijirea sănătății din întreaga lume cu încredere, transparență și apreciere. Asta înseamnă să împărtășim expertiza.
Post Market Surveillance Specialist AE
Companie:  B. Braun Shared Services Romania
Locație post:  Sânandrei, Timis, Romania
Aria funcțională:  Calitate
Model de program:  Hybrid
Cerere recrutare ID:  12786

Job objective:

  • Supports the Post‑Market Surveillance processes of the Aesculap AG Tuttlingen division by preparing quality reports and cooperating with all involved stakeholders.

 

Tasks and Responsibilities:

  • Verification of complaints in the database and registration of cases for countries without SAP/C3 connection – receiving cases via email
  • Collection of information from B. Braun representatives/distributors regarding complaints
  • Creation of customer complaint reports
  • Performing data analyses based on complaints
  • Maintaining data in the database (failure mode catalogues – IMDRF coding) for complaint classification
  • Monitoring and coordinating open complaints
  • Placing requests in the SAP system for credit notes, repairs, repair cost estimates, and product returns to the customer
  • International cooperation within the PMS process of the division
  • Regular travel to B. Braun Germany (1- 2 / year) 

 

Professional competencies / Ideal candidate:

  • Higher education in the fields of Medical Engineering, Quality Management or related fields.
  • 1-2 years professional experience; Ideally in quality assurance or customer service
  • SAP experience
  • Ideally Knowledge of applicable regulations and normative standards for Medical Devices (. EN ISO 13485; EU Regulation; 21 CFR etc.)
  • A customer-oriented approach, able to find joint solutions, and build sustainable and collaborative networks.
  • Proficiency in MS Office tools (Word, Excel, PowerPoint, Outlook).
  • English - advanced, written and spoken; additional foreign language skills are an advantage.
  • Deliver Performance & Results;
  • Appreciate and include different perspectives;
  • Good organizational skills, attention to detail and capable of fast learning;
  • Excellent communication, teamwork skills and flexibility.

 

Benefits:

  • Unlimited period contract;
  • Annual performance bonus;
  • Hybrid working mode - working from home in a proportion of 50-60% – Office work takes place in Sânandrei, Timis County;
  • Meal tickets;
  • Health subscription (free or discounted medical services);
  • 7 Card subscription;
  • A premium for family events, according to the Collective Labor Agreement;
  • Partial settlement costs for the purchase of eyeglasses;
  • Free coffee and dynamic work atmosphere.

 

B. Braun Shared Services Romania | Adriana Nai |
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