Job Title: Manager –Sales Administration

Job Family: Sales Administration

Reporting to: DGM - Sales Administration & SFE

Location:  Head Office, Mumbai

About the Company

B. Braun was founded in 1839 and is operating for 180 years in the healthcare industry. The company has a presence in 64 countries with a global turnover of 6.9 billion Euros. It employs around 64,000 people worldwide.

Sharing Expertise is our promise to share, effectively utilize and commit to expanding medical knowledge and expertise in healthcare through dialog with our partners. The management & the employees worldwide have committed themselves to this promise. The key to our success is high degree of innovative drive coupled with creativity of highly-qualified workforce, adoption of technology, quality of care and products for healthcare workers and patients safety.

B. Braun’s operations in India started as a subsidiary in the year 1984. Since inception the company has made rapid strides in the Indian healthcare market.

B. Braun India has sales operation spread across the country with direct representation in more than 2000 hospitals. Through its expert sales force, B. Braun engages with more than 10,000 medical professionals in large corporate hospitals and many teaching colleges. B. Braun’s nationwide presence with over 500 channel partners spread across the country, helps to service customers faster and in an efficient manner. The company operates through four business divisions: Hospital Care, Aesculap, Avitum and the Out-Patient Market. For more information visit www.bbraun.co.in

KRAs & Specific Roles:

1. Tender/ Project & Commercial Management.
2. Distribution Management
3. Expense Monitoring and Control.
4. 100% Adherence to all SOP/ Guidelines

Key Performance Indicators:

1. Tender Management:

1. Complete responsibility for Tender management for all the Business of B. Braun and its group companies in India.
2. To make sure all the tenders are submitted in compliance with Business Guidebook, company policies and regulatory guidelines.
3. 100% tenders are submitted on time without any error and make sure company not losing any business opportunities.
4. Responsible for preparing and submitting documents and prices for all Major Corporate Rate contracts and timely renewals of all existing rate contracts from time to time.
5. Responsible to bring down the liability in terms of collecting the Government outstandings on time with necessary discussions and documentations in coordination with Sales team. Also disbursing the sales commissions on time against the claims submitted by the distributors/ liasoning agents for the direct Tender supplies.
6. Responsible for collecting all the Earnest Money Deposits or Performance/ Security amounts submitted for all the Tenders as and when it is due to collection in coordination with Sales team.
7. Complete understanding of GeM portal and registration process, category of products creation, product updates etc.

2. Distribution management:

1. Responsible for maintaining the Distribution data base and timely review for all the business.
2. All new customers are created as per the SOP in place and monitor their sales consistency and business health on a quarterly basis.
3. Responsible for controlling the lean distribution structure by strictly monitoring the new customer request and create only wherever critically required.
4. Make sure that all the Distribution agreements are in place for all the business transactions at any point of time for all 3 entities.  

3. Expense Monitoring:

1. Responsible for monthly expenses reimbursement on time in compliance with B. Braun policies & SOP for all Sales & marketing employees of the organization.
2. Maintain proper process and system to make sure all auditing points are taken care and no deviations from the Policy or SOP.
3. Quarterly dipstick analysis and analysis reports are to be published along with findings.
4. Responsible for coming up with suggestions in order to improve process and reduce the expenses post analysis time to time.

4. SOP framing and implementation:

1. Maintain and review all the SOP related to the processes of the department and update time to time with necessary changes.
2. Continuously monitor and improve operational processes to enhance efficiency.
3. Coordinate for external audits, ensuring adherence to healthcare industry standards.
4. Address audit findings and implement corrective and preventive actions.
5. Maintain accurate documentation for regulatory inspections and certifications for all functions.
6. Responsible for customer relationship and maintain good connect with all internal & external stake holders.

Key Skills & Competencies:

• Learning attitude: Should be able to identify and learn new skills to upgrade self.
• Industry Knowledge: Understanding of medical devices, healthcare procurement, and regulatory requirements.
• Effective manpower management & team handling.
• Financial Acumen: Strong experience in budgeting, cost control, and financial compliance.
• Project Management: Ability to manage multiple tenders, audits, and compliance projects simultaneously.
• Analytical Thinking: Strong problem-solving skills with data-driven decision-making abilities.
• Stakeholder Management: Experience working with hospitals, clinics, regulatory bodies, and distributors.
• Proactive and self-initiative attitude with Strong communication skills & Negotiation skills
• Stress management abilities.

Qualifications & Experience:

• Bachelor’s or master’s degree in business administration, Finance, or a related field.
• 10+ years of experience in the medical devices industry, preferably in tendering, procurement, finance, or compliance roles.
• Proficiency in ERP systems, tender portals, and financial software.
• Experience in handling government and private healthcare procurement tenders.
• Effective communication.