Job Description

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
Project Manager (m/f/d) Global Technical Service Transformation
Company:  B. Braun Melsungen AG
Job Posting Location:  Melsungen, Hessen, Germany
Functional Area:  Global Business Services
Working Model:  Hybrid
Requisition ID:  11086

The Global Technical Service of B. Braun plays a central role in today’s MedTech and device environment: an excellently positioned, digitally supported service has a lasting impact on the customer experience and can become a true growth driver for the company as well as for service as a business.

We are currently in a decisive transformation phase: we are building a globally scalable, modern, and future-oriented service organization an operating model that makes us stronger, faster, and more connected worldwide. In doing so, we rely on data transparency, agile methods, and powerful global teams that want to create impact together.

As Project Manager (m/f/d) Global Technical Service Transformation, you take on a key role. You manage central projects of the new operating model, create structures, processes, and transparency and make a significant contribution to how B. Braun shapes technical service for the next decade.

 

Your Responsibilities:

Project Management for the New Operating Model

  • Responsibility for planning, controlling, and implementing projects within the framework of the global realignment of Technical Service.
  • Establishment of a clear project structure, governance, and decision-making paths (including decision log, risk log, action tracking).
  • Leadership of a cross-functional, international project team; ensuring alignment between global, regional, and local units.
  • Preparation, creation, and coordination of Steering Committee materials; tracking decisions and actions.

 

Global Structure & Process Development

  • Development and implementation of global service processes (including org design, role profiles, reporting lines, “dotted line” structures, RACI).
  • Development of standards, responsibilities, and future workflows—end-to-end, measurable, and scalable.
  • Ensuring transparency of objectives, KPIs, process indicators (PIs), progress, and target achievement.
  • Co-design of a global organizational structure including interfaces and operating principles.

 

Stakeholder, Change, and Communication Management

  • Close collaboration with service heads, regions, HR, operations, finance, IT, and other functions.
  • Preparation and execution of global alignment meetings, decision formats, and Q&A; consistent, audience-appropriate communication.
  • Active change management: enabling employees and leaders, ensuring adoption (training, enablement, feedback loops).

 

Risk Management & Results Orientation

  • Identification of risks, bottlenecks, and dependencies (content, capacity, data, systems).
  • Derivation of countermeasures, prioritization, and goal-oriented implementation with clear milestones.
  • Regular reporting to Steering Committees and management; escalation and facilitation of decisions.

 

Process Implementation in Tools & Governance

  • Active participation in implementing defined processes in the required tools/platforms (e.g., service management systems, BI/reporting dashboards).
  • Requirements management together with IT; ensuring data quality, accessibility, and degree of automation.
  • Establishment of a governance framework: definition of objectives, targets, outcomes, and review cadence (e.g., MBR/QBR).
  • Definition, standardization, and maintenance of PIs/KPIs (including glossary, data sources, calculation logic); integration into dashboards.

 

Interfaces (Brief and Openly Defined)

  • IT: Close collaboration to ensure system prerequisites, data quality, and tool enablement.
  • Quality: Alignment on quality- and compliance-related requirements in processes and KPIs.
  • Countries/Regions: Regular exchange to harmonize processes, reporting, and implementation in markets.
  • Finance: Collaboration for budget and KPI transparency and financial evaluation of service initiatives.
  • SCM: Alignment on parts availability, logistical dependencies, and their impact on service.

 

Your Profile – What Distinguishes You Professional

  • Completed university degree in business, engineering, management, or comparable field.
  • Several years of experience in project management or transformation projects.
  • Strong knowledge of project management methods (traditional and agile).
  • Experience in international matrix organizations is an advantage.
  • Very good English skills.

 

Personal

  • Enjoyment in structuring complex topics and creating clarity.
  • Strong negotiation skills and confident presence in demanding stakeholder situations.
  • Strong networking skills and the ability to build sustainable relationships across functions and countries.
  • Excellent communication and facilitation skills, also in a global context.
  • Sense of responsibility, solution orientation, and a strong desire to shape.
  • Energy, enthusiasm, and a positive mindset that engages teams.
  • Ability to provide orientation and drive decisions even in uncertainty.

 

Why This Role? – Your Impact

You design, structure, and define the global service organization—and prepare it to become a true best-in-class service organization.

You are not just shaping a project. You are shaping the future of Global Technical Service.

 

B. Braun Melsungen AG | Tobias Franke | +495661715253 
Apply now