Job Summary
Manage all North logistics activities including Distribution, D2D, internal transfer (HD/MD inplants to HCM/Hanoi hub or 4PL), EXW & FCA shipment, billing confirmation and assigned logistics tasks
Key Responsibilities
Logistics Management
- Monitor delivery activities from North Warehouse to Customers
- Coordinate inland trucking from port to warehouse and vice versa
- Work with Planning & 3PL to arrange empty container for D2D shipments
- Cooperate with PMS & Forwarder to handle shipment from Suppliers to Port and Warehouse
- Manage EMS shipments between North and other locations
- Control internal transfer shipments to avoid DEM/DET incurred
- Collect and manage Hapharco invoices for payment documentation
- Arrange delivery for direct shipment (YNDD) after customs clearance
EXW / FOB / FCA shipment handling:
- Receive open PO plan from PMS (ready date, qty, pallet/container, ETA request)
- Book vessel and update shipment plan
- Receive invoice & packing list from PMS
- Update ETA to PMS for production impact evaluation
- Handle payment to forwarders
Billing & KPI Confirmation
- Verify logistics expense billing from 3PL / 4PL / Forwarders
- Obtain approval and coordinate with FICO for payments
- Perform KPI checking and confirmation for 3PL
POD Verification
- Collect PODs (Proof of Delivery) daily/weekly from 3PL
- Verify, file and ensure PODs have full customer/dealer signature and correct address as contract
Logistics Compliance
- Ensure all orders comply with signed contracts between BBVN & Customers
- Ensure vehicles meet requirements based on product types
SOP Issuance
- Coordinate with 3PL to maintain and adjust SOPs when required
- Ensure all logistics activities comply with SOP system
Stakeholder Management
Internal: IMEX, FICO, Demand Planning, PMS, Procurement
External: 3PL, 4PL, Dealers, Customers
- Coordinate cross-functionally for shipment ETA, billing, accrual, delivery, and customer support
- Resolve customer complaints and support dealers/customers
Requirements
Education
- Bachelor degree (required)
- Master’s degree or higher (preferred)
Experience
Must-have:
- Minimum 2 years experience in Logistics
- Good communication in English
- Proficient in Microsoft Office (Excel, PowerPoint)
Preferred:
- SAP, GDP, ISO 13485 knowledge
- Logistics / Supply Chain background
- Knowledge of Medical / Pharma products
- Experience working with 3PL
Core Skills
- Problem solving
- Ability to work independently (stand alone)
- Clear and direct communication
Why Join
- Exposure to full-scope North Logistics operations (Distribution, D2D, EXW/FCA)
- Work with multi-stakeholders: PMS, IMEX, FICO, 3PL, 4PL
- Experience in SAP, Pharma logistics compliance (GDP, ISO 13485)
- Strong operational and cross-functional exposure