Position: Manager – Environment, Health & Safety (EHS)
Job Family: Environment, Health & Safety
Reporting to: Chief Operations Officer
Location: Thanh Oai - Hanoi

About the Role

We are seeking an experienced EHS Manager to support our offices and manufacturing facilities in developing, implementing, and continuously improving standardized Environment, Health & Safety (EHS) strategies and programs. This role plays a critical part in ensuring regulatory compliance, driving safety culture, and elevating EHS performance across the organization.

Key Responsibilities

1. Environment, Health & Safety Management

• Support company offices and factories in developing, implementing, and improving standardized EHS strategies and programs.
• Inspect and evaluate working environments, equipment, and processes to ensure compliance with government regulations and industry standards.
• Identify potential hazards, collect samples for analysis, and recommend changes to improve safety.
• Develop and enhance EHS main processes, sub‑processes, and procedures.
• Ensure full compliance with EHS legal and other regulatory requirements.
• Lead the company EHS Council and conduct routine safety meetings for policy and procedure updates.
• Support and follow EHS committees at plants.
• Build and drive the annual EHS plan.
• Lead internal EHS audits and coordinate external audits.
• Continuously develop and improve the EHS management system.
• Investigate accidents, identify root causes, and implement preventive measures.
• Ensure achievement of EHS policies, objectives, and targets.
• Provide ongoing safety training for all employees, including orientation training for new hires.
• Supervise, coach, and evaluate EHS team members; oversee their career development.

2. Soft Services Management

• Establish and maintain User/Service Level Requirements for all Soft Services.
• Manage technical components of Soft Service‑related RFPs; build processes to assess service proposals and providers.
• Develop performance measurement systems (e.g., scorecards) for service vendors; set annual improvement goals.
• Build audit and inspection plans to monitor contractual service performance; identify gaps and implement corrective/preventive actions with vendors.
• Work closely with service providers and internal users to drive improvements in safety, quality, and cost efficiency.
• Conduct quarterly business reviews with key service vendors.
• Review and approve monthly service reports and invoices for accuracy and contract compliance.
• Establish and publish escalation and incident reporting procedures.
• Act as the main point of contact for formal and legal matters related to Soft Services contract performance.
• Represent Soft Services in internal/external audits and interactions with authorities.
• Manage the Soft Services team in all technical and HR‑related matters.
• Collaborate closely with the Facilities (Hard Services) team to address cross‑functional issues.

Qualifications

• Bachelor’s degree with experience as Assistant Manager level or above
• Strong knowledge of business practices and procedures in the EHS field.
• Ability to apply EHS principles, regulations, and best practices to drive effective actions.
• Excellent interpersonal skills for interacting with internal and external stakeholders.
• Strong decision‑making skills with an understanding of the business impact of EHS‑related decisions.

Management Scope

• Manage daily operations and a team of executive or non‑executive staff.
• Plan, prioritize, and direct team tasks to achieve business goals.
• Ensure timely completion of objectives, projects, and EHS initiatives.