Job Purpose

Manage Export and Tax Refund operations in Vietnam, ensuring compliance with customs regulations, timely export activities, tax refund processing, export liquidation, and freight sourcing management.

Key Responsibilities

1. Handle Tax Refund Activities (30%)

• Calculate monthly tax refund amounts for finance accrual purposes.
• Prepare all relevant documents and supporting data for tax refund applications.
• Liaise with Customs Authorities and provide explanations during document reviews.
• Support and manage post-customs audits related to tax refund cases.

2. Manage Export Customs Declarations (25%)

• Arrange empty containers from port to warehouse based on awarded freight tenders.
• Coordinate with Logistics teams for finished goods loading and transportation back to port.
• Prepare shipping documents and work with customs brokers for export customs clearance.
• Prepare required documentation and coordinate with customs brokers for Certificate of Origin (CO) issuance.
• Process monthly payments for freight forwarders and customs brokers.

3. Manage Export Liquidation (25%)

• Conduct quarterly reviews of Import (E31) and Export (E62) data for liquidation purposes.
• Calculate actual average BOM for annual liquidation reports.
• Prepare liquidation reports in compliance with customs regulations.

4. Manage Freight RFQ Activities (15%)

• Coordinate with APEC SCM teams on freight sourcing activities.
• Handle spot sourcing requirements when necessary.

5. Update and Share Regulatory Changes Related to Export & Tax Refund (5%)

• Monitor and stay informed of all local law changes related to import, export and tax refund activities.
• Evaluate the impact of regulatory changes and communicate them to relevant stakeholders and team members.

Authority

• Review logistics cost debit notes.
• Propose freight forwarder award recommendations.
• Propose corrective actions and problem-solving solutions for ad-hoc operational cases.

Key Stakeholders

Internal

• Logistics Team (LOG): Goods issue, DDR, storage, export shipping documentation.
• Finance & Controlling (FICO): Cost management and payment documentation.
• DP Team: PO management and export planning for HD factory.
• PMS Team: PO management, shipping documents for CD, and export planning for MD factory.

External

• 3PL Providers: Supervise customs-related activities.
• Customs Authorities: Export customs declaration approval and tax refund matters.
• Suppliers: Freight services and RFQ processes.

Qualifications

Education

Required

• Bachelor's Degree.

Preferred

• Bachelor's Degree in Foreign Trade, Supply Chain, Logistics, or related fields.

Experience

Required

• Minimum 3 years of experience in export customs clearance in a non-EPE (Non-Export Processing Enterprise) environment.
• Minimum 5 years of experience in tax refund and export liquidation processes.

Preferred

• Experience in Medical Device, Pharmaceutical, or Healthcare industries.
• Knowledge of Free Trade Agreements (EVFTA, ATIGA, AK and others).
• SAP experience.
• Freight sourcing experience.

Required Skills

• Microsoft Office (Excel, Word, PowerPoint).
• English proficiency.
• Strong problem-solving skills.
• Effective communication skills with a direct and concise approach.
• Logical thinking and analytical capability.