Job Description

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
HR Services Business Analysis Expert
Company:  B. Braun Business Service
Job Posting Location:  CO-Bogota (WeWork99)
Functional Area:  Human Resources
Working Model:  Hybrid
Requisition ID:  2355

You’re an important part of our future. Hopefully, we're also a part of yours! At B. Braun, we protect and improve the health of people worldwide. This is also our vision for IT. You see technology as an opportunity, and you develop solutions that secure our business in the long term, we would like to implement the digital transformation of B. Braun with you. With fresh ideas, drive and team spirit, we are working to launch the medical technology of tomorrow and safeguard the healthcare of the future. Together.

That's Sharing Expertise.

HR Services – Business Analysis Expert

Job Family

Human Resources

Job Summary
  • Provides support to the team and supervisors on solving issues on the different platforms and resources.
  • Assures and guarantees all the team resources, looking forward to improve processes, programs, projects.
  • Analysis of indicators and line processes in order to improve efficiency.

Job Description

All Key Tasks and Responsibilities are delivered on the SSC scope level

  • Operational excellence & Guidance - Combines operational (hand-on) work with analytics, indicators, business behavior, people, including analysis of the daily basis according to the requests being received, and the systems behavior guaranteeing the correct functioning for the team in the different modules.
    • Manages daily service operations for the respective processes, responding to service demands as they arise
    • Acts as system coach to solve issues and strengthen technical capabilities of the teams (Learning, HR Topics & Payroll)
    • Analysis effectiveness within the teams to maintain and improve service levels, demand management and propose resource allocation
    • Guides the teams to maintain quality standards within the process service team
    • Monitors performance against KPIs and SLAs and provides data to Head of HR Services and makes recommendation in case of problem resolution
    • Acts as contact person when system issues, indicators out of scope, systems not working properly or introducing new steps to follow on the impacts the indicators are receiving
    • Analysis workload and capacity in optimal way and recommends improvements for the processes
    • Functions as escalation level to Head of HR Services regarding systems, alignments, indicators and dashboards
    • Supports reporting requests from the different modules and countries
    • Teams up with team leads to ensure optimal e2e performance across entire value chain
  • Processes & Policy - Gives input and feedback to Head of area on improvement of processes and tools
  • Projects / Initiatives / Programs - Supports HR projects within the SSC.
    • Identify past trends in the SSC in order to recommend improvements / supports in continuous improvement
    • Point of contact on any metrics and dashboards needed for the operation
    • Automatize processes f from the operation or from the indicators needed for the advances and updates of the area and region

 

Education

Bachelor's degree required

Experience & further Qualifications
  • Fluent English and Team Language Required. Portuguese is a plus.
  • General business analysis in HR required.
  • Experience in leading projects.

Professional
  • 1-2 years of relevant experience in Business Analysis preferable in HR areas with systems and platforms (SF´s)
  • 3+ years of experience utilizing service management principles.
  • 3+ years of experience in participating in projects and developing standardized processes.
  • General HR knowledge preferable.

Leadership
  • At least 2 years of experience in getting to work with different teams locally and globally.

Project Management
  • At least 3 years of experience in participating in projects and developing standardized processes.

Intercultural
  • At least 3 years working in intercultural teams / projects.

Employment Conditions

Mobility/ Need to travel
  • 5% traveling in region required

Competencies & Skills

Competency 1

Quality oriented

Competency 2

Ability to work under pressure and tough deadlines

Competency 3

Cooperation

Competency 4

Detailed and Extensive knowledge of Business analysis

Competency 5

Strong Analytical skills and problem-solving capability

Competency 6

Organizational skills

Competency 7

Technology skills

Competency 8

Excellent and strong communication skills

Competency 9

Excellent customer service skills

Competency 10

Process management skills

Competency 11

Ability to relate to and manage multi-cultural teams

Competency 12

Detailed oriented

Competency 13

Strong ability and thinking on digital and automation processes

Competency 14

Operational Excellence (process, quality)

Competency 15

 

 

 

Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives around the world. 
Apply now